The 911 Consulting Framework
The 911 Consulting Framework is applied during every restaurant audit. This structured methodology evaluates leadership, workflow execution, financial control, food quality, and service standards to identify operational breakdowns and restore measurable performance.
Operational Structure
Role clarity, workflow sequencing, service timing, kitchen coordination, and execution consistency across FOH and BOH teams.
Financial Discipline
Prime cost review, menu performance analysis, portion control integrity, and cost stabilization systems.
Systems & Accountability
SOP evaluation, leadership alignment, measurable benchmarks, and structured accountability implementation.
Our restaurant audit provides a complete FOH and BOH operational assessment that identifies hidden issues, improves guest experience, and increases your restaurant’s profitability with chef-level expertise and actionable solutions.
Front-of-House
Audit
Sharpen your service standards, hospitality, and guest experience to ensure consistent, high-quality execution.
- Mystery diner service review
- Service flow and timing
- Staff performance and communication
- Greeting, seating, and table management
- Order accuracy and ticket handling
- Cleanliness, readiness, and dining room atmosphere
Back-of-House
Audit
Improve kitchen efficiency, workflow, sanitation, and food execution with a chef-level operational review.
- Kitchen workflow and line organization
- Food execution, consistency, and timing
- Prep systems, portioning, and recipe accuracy
- Food safety, sanitation, and storage
- Productivity, organization, and station setup
Complete Restaurant Audit
A full 360° evaluation of FOH, BOH, systems, menu performance, and operational health — your most comprehensive option.
- Full FOH + BOH audits combined
- Menu engineering and profitability review
- Mystery diner evaluation
- Systems, SOPs, and team performance
- A complete 30/60/90-day improvement roadmap
What You Get With Our Restaurant Audit?
A full restaurant audit includes an in-depth review of every major area of your operation. The goal is to identify issues, remove inefficiencies, and give you a clear path toward consistency, quality, and profitability.
During your restaurant audit, we evaluate your service standards, workflow, food execution, and overall operational performance.
Operational Performance Review
- Service flow, table management, and timing
- Kitchen workflow, organization, and production timing
- FOH–BOH coordination and communication patterns
- Bottlenecks, delays, and operational risks
- Staff efficiency, roles, and shift execution
Food Quality & Consistency
- Temperature, seasoning, and execution
- Plating standards and presentation consistency
- Portion accuracy and recipe integrity
- Consistency between shifts and cooks
- Alignment with concept and brand expectations
Sanitation, Safety & Compliance
- Food safety standards and compliance
- Storage, rotation, and labeling systems
- Cleaning routines and station hygiene
- Equipment maintenance and organization
- BOH workflow cleanliness and risk control
Systems & SOP Evaluation
- Prep systems and production planning
- Ticket management and communication flow
- Opening, mid-shift, and closing routines
- Inventory, ordering, and receiving structure
- Scheduling practices and accountability systems
Management & Leadership Analysis
- Team engagement and communication
- Supervisor and shift-lead effectiveness
- Culture, expectations, and consistency
- Leadership clarity and delegation
- Staff morale and operational discipline
- Food cost, labor cost, and prime cost snapshot
- Mystery diner evaluation
- Competitor and market comparison
- Menu engineering & pricing review
- SOP creation or refinement
- Implementation & coaching support
Why This Audit Works?
This audit is performed by a chef-consultant with real operational experience.
Every recommendation is practical, actionable, and directly linked to improving guest experience, workflow efficiency, consistency, and profitability.
“Eric delivered the most thorough audit we’ve ever had. He identified issues in our service flow, prep systems, and communication that we didn’t even realize were holding us back. His action plan was practical and easy for the team to implement. Within a month, we saw improvements in timing, consistency, and overall guest satisfaction. Truly transformational.”
“Our FOH service was inconsistent, and we couldn’t figure out why. Eric’s audit pinpointed the exact gaps in greeting standards, sequence of service, and table management. After following his recommendations, our team became more confident and unified. The improvement in guest experience was immediate.”
“The BOH audit changed everything. Eric streamlined our workflow, corrected recipe execution issues, and helped us reorganize our prep systems. Our kitchen is faster, cleaner, and more accurate than ever. Food quality and team morale both improved dramatically.
Pricing
Audit pricing varies based on restaurant size and the scope of the assessment.
You will receive a detailed quote after a short discovery call. Book it now!
Why This Restaurant Audit Works?
This audit is performed by an experienced chef-consultant with deep operational knowledge. Every recommendation is rooted in real restaurant experience — not theory — and designed to create measurable improvements quickly.